Order by Credit Card or Bank Wire Transfer - 45 Day Money Back Guarantee for Credit Card orders
Your payment is securely processed by our partner, 2Checkout (now Verifone)
If you cannot find a product in the list, check our freeware site, which includes our older products.
You can contact 2checkout direct, click here
2checkout collect if required VAT on orders. The lastest information can be found here
Tax exemption for US shoppers
In the US, sales tax is required for transactions in 45 states and it is imposed only on the end-consumers. There are various organizations and individuals that are exempt from sales tax for various reasons. Tax Exemption Certificates (TEC) are the way in which a business, organization or individual attests that it is a tax-exempt entity, or that it is purchasing an item with the intent to use it in a way that has been deemed exempt from tax.
In these cases, 2Checkout can refund the sales tax to the customer's payment account after the transaction is complete. The refund can be requested by the shopper within 90 days of the purchase by emailing a copy of his Tax Exemption Certificate together with the order details to email@example.com. Please notice, this is only possible, if ordering with a credit card. Using a bank transfer, will easily cost more in bank fees, than the tax return.
What do I receive when making an order
As soon as your credit card has been processed and approved (takes less than a minute) , the license name/ registration number can be printed from the screen, and you will also receive an e-mail with your registration number which will remove the 30 day demo limit.
The email also includes a link, which can be used to print a paper invoice.
A license allow you free upgrades of the product. Just download the latest version from this site.
How do I receive the invoice?
All the invoices for 2checkout orders are generated as PDF documents. The invoice can be downloaded by logging in to 2checkout myAccount in the Order History section.
If you are ordering on behalf of a company, the invoice will be sent automatically to the billing email address provided during ordering.
When you access 2checkout myAccount for the first time, go to "Forgot your password?" link and enter your email address that you have used to order.
What is a company license ?
With a company license it is possible to install the product on an unlimited number of work-stations. A company license can be used by a single company. If there are branch offices or home workstations, a single company license will be valid. For a multi-national company, we must ask for a company license for each country.
A subsidiary company, or sister company, cannot use a license issued for the main company.
A county cannot be defined as a single company. Each department in a county can be defined as a single company, and use a company license.
A county is a geographical region of a country used for administrative or other purposes.
What is a single user license ?
With a single user license it is possible to install the product on one PC.
45 Day Money Back Guarantee for Credit Card orders
All our products has a minimum 30 days test period, and we must recommend testing the product for at least a few weeks before making an order. If any problems is seen do not hesitate to contact our support function.
MochaSoft backs all of our products with a 45 money-back guarantee. If you are not satisfied with your purchase, MochaSoft will refund you the purchase price within 45 days of purchase.
Can We Help You?...
There are millions of different configurations of computers on the market and we do our best to keep up with them. If you have problems running the software, the answer may be a simple e-mail away.
Before we can authorize a return...
We require that you try resolving the problem with our support staff.
If we cannot solve your problem, we would be happy to refund your order. Fill out our refund form and send it to firstname.lastname@example.org
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